Review · APPENZELL & EASTERN SWITZERLAND
Zurich Open Top Bus, Chocolate and Cheese Factory Tour Appenzell
One day, two flavors of Switzerland. This trip strings together a Zurich open-top bus city loop, then swaps gears for the Chocolarium and the Appenzeller cheese-dairy experience, plus a short stop in St. Gallen for cathedral photos.
I like the way the day balances city sights with food focused stops, and a good driver-guide can keep it lively all the way through. The main drawback to watch for is timing, if you arrive at the cheese stop after production hours, you may see more of a museum style presentation than active making.
In This Review
- Key Points Before You Go
- Zurich, Chocolate, Cheese, and a Short UNESCO Detour
- Price and Time: Does $125.66 Feel Worth It?
- First Stop: Zurich by Red Open-Top Bus, From Station to FIFA
- Drive Out of Zurich: What the Bus Trip Really Means
- Chocolarium in Flawil: The Factory of Happiness, With Tasting
- Appenzeller Schaukäserei: Cheese Tradition, Tastings, and Timing Risk
- Appenzell and St. Gallen: What You Can Do With Short Stops
- Food Reality Check: Lunch Is Not Included
- How the Guide Experience Can Make or Break the Day
- Who Should Book This Tour, and Who Should Skip It
- Should You Book the Zurich Open-Top Bus, Chocolate and Cheese Tour?
- FAQ
- How long is the Zurich open-top bus, chocolate and cheese factory tour?
- What is included in the price?
- Is lunch included?
- What ticket type do I receive?
- How much time do I spend at the Chocolarium?
- How much time do I spend at the Appenzeller cheese dairy?
- Is there free time outside the factories?
- Where does the tour start and end?
- What is the maximum group size?
Key Points Before You Go

- Open-top bus plus audio narration gets you oriented in Zurich fast, with big landmarks along the route
- Chocolarium in Flawil is built for hands-on chocolate learning and tasting, not just looking around
- Appenzeller Schaukäserei gives you an up-close cheese story, including tastings through stages of maturity
- Short photo time in St. Gallen helps you hit the UNESCO cathedral without turning this into a multi-day plan
- Long day logistics matter, because the schedule depends on factory hours and seasonal daylight
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Zurich, Chocolate, Cheese, and a Short UNESCO Detour

This is the kind of day trip that works best when you want variety without doing the planning. You start in Zurich with an open-top red bus and an audio guided city tour, then head into northeastern Switzerland for two food stops that are actually structured like experiences.
In a well run group, the driver-guide matters. In one version of this tour, a guide named Thanasis stood out for being engaging and helpful, and that makes a big difference on a packed day.
Price and Time: Does $125.66 Feel Worth It?

At about $125.66 per person, you are paying for three things at once: guided transportation, admission to two attractions, and a curated route that strings together Zurich, Flawil, Appenzell, and a St. Gallen stop.
You are not paying for lunch, so budget for a meal on your own. That matters because this is an 8 to 9 hour day, and long breaks can turn into long hunger unless you plan ahead with snacks.
Also, group size is kept to a maximum of 27, which is a comfortable number for bus seating and getting on and off without chaos. Just know you are still on a schedule, so you are trading slow travel for a lot of stops.
First Stop: Zurich by Red Open-Top Bus, From Station to FIFA

The day begins at the Zurich bus station on Ausstellungsstrasse 5, and you start with the 1 hour open-top bus tour with audio guidance. Even if you have been to Zurich before, this portion is helpful because it covers the most photo friendly areas in a single sweep.
You’ll pass through Zurich’s main railway hub, a major junction connecting Switzerland with Italy, France, Austria, and Germany. Inside the station area is ShopVille with 190 shops and restaurants open 365 days a year, plus the Tourist Office, which can be a good backup if you want a quick bite or a map later.
From there, the route includes the Urania Observatory. It opened in 1907, was the city’s first concrete construction, and became a historical monument in 1989. If you’re the type who loves small details, you’ll also hear about the panorama view from the Jules Vernes restaurant connected to the Lipp brewery.
The bus also tracks Lake Zurich, giving you moving views without needing to commit to a separate train or ferry plan. Then it moves into a business and architecture mix, including a nod to the early Swiss banking world.
One highlight on the route is the FIFA Museum area. It opened February 28, 2016, and sits across from FIFA headquarters, with 3000 m2 of exhibition space. The information includes the big build story too, such as Sepp Blatter laying the first stone in 2013 and construction being estimated at 130 million euros.
You’ll also see the trail of wealthy Zurich families and cultural institutions, including the Rietberg Museum area. This museum spans three villas and park grounds, and the route notes that Richard Wagner lived for months in Schönberg and finished the original version of Tristan and Isolde there, inspired by his relationship with Mathilde Wesendonck.
Drive Out of Zurich: What the Bus Trip Really Means

After the city tour, you meet your driver-guide and head out by air-conditioned coach. The ride to the chocolate stop is about 1 hour 20 minutes, and that travel time is part of the deal.
Here’s the practical takeaway: you should use the bus time to settle in, not to expect the day to feel leisurely. If you hate being rushed, this is still the wrong style of tour, because the schedule is built around fixed entry times.
Once you’re out of town, the scenery change is the reward, but you will not get to hop out for quick detours. This tour is about staying on the rails, literally and figuratively.
Still hungry? More chocolate write-ups
Chocolarium in Flawil: The Factory of Happiness, With Tasting

The Chocolarium stop is in Flawil, on Toggenburgerstrasse, and you get about 1 hour there with admission included. This is where the tour goes from “see Switzerland” to “taste and learn Switzerland.”
What I like here is that it is not only about chocolate sales. The experience is set up with interactive exhibits, guided tour moments, and hands-on chocolate learning. You also get the history angle, including how chocolate goes from bean to bar and the craftsmanship behind Swiss chocolate.
And yes, you get tastings. The tour format is designed so you can compare flavors and textures without feeling like you are rushing through samples you cannot remember.
If you have a sweet tooth, this is the easiest stop to enjoy. If you do not love chocolate, you’ll still get something from the food science angle, and you might find yourself paying more attention to cocoa origins and processing than you expected.
Appenzeller Schaukäserei: Cheese Tradition, Tastings, and Timing Risk

Next comes the Appenzeller Schaukäserei, a cheese dairy experience in the heart of Appenzell. The time block is about 1 hour 30 minutes, including admission.
This is where you get the most sensory connection. You’re guided through the cheese story, from milk vats to aging cellars, and you learn about the techniques and natural ingredients that help Appenzeller cheese develop its character.
You should also expect samplings. The tasting idea is designed to show how flavor changes at different stages of maturity, which is a great way to understand why one wedge of cheese can taste so different from the next.
Here’s the honest consideration: the experience is not guaranteed to include active production viewing at the exact moment you arrive. Some tours can land you after production hours, and then you will see more of the exhibition and tasting side than the hands-on factory work.
So if your top goal is to watch cheese being made in real time, build in that possibility. If you mainly want to understand the process and taste the results, this stop usually hits the mark.
Appenzell and St. Gallen: What You Can Do With Short Stops
After the cheese stop, the plan includes time in Appenzell and also a short stop in St. Gallen. Appenzell time is described as free time, and St. Gallen is a 30 to 45 minute photo and sight window.
Appenzell is the kind of place where short walking time can still feel rewarding. The setting is in northeastern Switzerland with rolling hills and the Appenzell Alps nearby. You can see cobblestone streets and colorful buildings with frescoes, and you can use the free time for quick photos or a snack at a café.
A key site to aim for in Appenzell is the Landsgemeindeplatz, the open-air assembly square tied to the annual Landsgemeinde tradition. Even if you do not catch an event, it’s a strong focal point for the town.
Then you shift to St. Gallen, home of a UNESCO World Heritage cathedral. The purpose of the stop is practical, you get time to take pictures and visit notable sites without losing the whole day to transit.
Because your time is limited, you’ll get the best results if you decide in advance what you want most. If it is the cathedral, go there first. If it is old town photos, do a quick loop, then return for your main target before time gets tight.
Food Reality Check: Lunch Is Not Included

This tour includes chocolate and cheese experiences, but it does not include lunch. In a day like this, that can be a bigger deal than it sounds, because you do have travel blocks and scheduled visits.
If you want to avoid decision fatigue, plan a simple approach:
- Bring or buy snacks during transit so you are not waiting until the end of the day to eat
- Treat lunch as your own plan, not part of the tour package
Also, note that the factory style stops can have more gift shop focus than you might expect. You may still find good food related souvenirs, but this is not a skip the store kind of tour, especially in a tourism friendly setting.
How the Guide Experience Can Make or Break the Day
The best part of this tour is easy to see on paper: open-top bus Zurich, then chocolate and cheese stops with tastings and guided elements. The part you cannot fully control is how well your group gets managed once you’re on the coach.
One reason this tour can feel great is that a strong guide keeps you informed and moving, without turning every moment into a sales pitch. In one instance, Thanasis was praised for being delightful, entertaining, and obliging, which is exactly what you want when you’re sitting on a bus most of the day.
On the flip side, if your guide spends too much time talking to the driver or gives little narration about what you are seeing, the day becomes more like transportation plus entry tickets. You still get the chocolate and cheese, but the city portion can feel disconnected.
Who Should Book This Tour, and Who Should Skip It
This tour is a good fit if you:
- want an efficient day that mixes Zurich landmarks with food experiences
- enjoy chocolate tasting and learning the chocolate making story
- like cheese tastings where you can compare stages of maturity
- want a quick UNESCO cathedral photo stop without planning another day
You might want to skip it if you:
- want long, unhurried time in Appenzell or St. Gallen
- are specifically chasing live production viewing at the dairy
- get cranky on packed schedules and long coach rides
It is also ideal for first-timers to Switzerland who want a taste of multiple regions in one day, without jumping trains between stops.
Should You Book the Zurich Open-Top Bus, Chocolate and Cheese Tour?
I’d book this tour if your priority is experiences you can eat, plus a structured way to see a lot of Zurich highlights in a single morning start. The open-top bus orientation makes the rest of the day feel smoother, and the Chocolarium plus Appenzeller tastings are the core payoff.
I would not book it if your main goal is factory labor you can watch from start to finish, because timing can shift what you actually see. If you arrive after production hours, the day leans more toward museum style exhibits and tastings.
If you want a safe bet, set your expectations like this: you are buying taste, learning, and a photo friendly route through three Swiss stops, not a behind-the-scenes manufacturing marathon.
FAQ
How long is the Zurich open-top bus, chocolate and cheese factory tour?
It runs about 8 to 9 hours.
What is included in the price?
Admission is included for the Chocolarium and the Appenzeller Schaukäserei, plus the driver-guide, free time in Appenzell, and the Zurich city tour by open-top bus. The tour is described as using an air-conditioned vehicle.
Is lunch included?
No, lunch is not included.
What ticket type do I receive?
You get a mobile ticket.
How much time do I spend at the Chocolarium?
You have about 1 hour at the Chocolarium, with admission included.
How much time do I spend at the Appenzeller cheese dairy?
You have about 1 hour 30 minutes at the Appenzeller Schaukäserei, with admission included.
Is there free time outside the factories?
Yes. There is free time in Appenzell, and the tour overview also mentions a 30 to 45 minute stop in St. Gallen.
Where does the tour start and end?
It starts at Zurich Bus station, Ausstellungsstrasse 5, 8005 Zürich, Switzerland, and ends back at the same meeting point.
What is the maximum group size?
The tour has a maximum of 27 travelers.
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